Reebie Storage and Moving

Reviews

Moved from Chicago to NC. The moving truck arrived several days late. Multiple items were damages and I was never reimbursed as as they did not meet the deductible. While moving in they had several boxe that were not mine. I told them it was not my stuff. After moving they called and asked if I had someone eles stuff. It is two months after the move and as I am getting settled in I am discovering more damaged and missing items. I have moved a lot. Probably 6-8 times for work. I would not recommend this company. I had a terrible experience.
6 months ago
Fabulous moving experience! The communication was great and the team of 5 movers was incredible! The men were kind, patient and took great care wrapping, packing and unpacking my furniture. Every moving experience is stressful, but Reebie's team of coordinators and movers made my experience as stress free as it possibly could be! Thank you so much, Reebie!
6 months ago
The Reebie team showed up early, moved fast and treated all of possessions well. Great customer service and speed. Their truck broke down on the way, and they were very communicative about the delay. Then they deployed a 2nd truck and a full 2nd team to assist. They had our 4 BD 3 BR house unloaded and done in less than an hour! Highly recommended!
9 months ago
My move with Reebie from Chicago suburbs to Austin wasn’t perfect but considering the situation, it went well. They accommodated my need to change my packing date with relatively short notice. They delivered my stuff within the delivery timeframe. They were responsive to my texts, phone calls, and emails. They were patient and professional throughout the process. I especially want to acknowledge Anthony who tried his best to accommodate my changes; Vernita who I felt became my friend as we talked about packing and delivery on an almost daily basis - her calming voice helped me stay focused on the issues; and Freddie who unloaded and unpacked in Austin with efficiency and a little fun. I hope to never do a cross country move again but Reebie can handle it for me if I do.
9 months ago
I had an excellent experience working with Reebie-Allied. Tim, the estimator, Amanda, my coordinator and Jose, Miguel and Fernando - the moving team, were punctual and very efficient --throughly professional from start to finish for this half of the job. My stuff is in their storage -- headed down state later this summer. I'm confident that the second half of the move will go smoothly base on my initial experience.
11 months ago
We had a great experience with Reebie movers. We did a 2 day move from a townhouse and 2 storage units to a new build. Communication was great and everything went as expected. The moving teams were awesome! Very careful, polite, and accommodating! No damages, no issues! Highly recommend!
12 months ago
I have completed six international moves and this was the worse move ever. The price was over three times the price for less stuff and whilst I understand the Covid pricing, I still think someone is taking advantage. The cost was not inclusive and now my stuff is being held hostage in Australia until I pay the extra money. The person we dealt with was extremely non responsive. But my biggest beef was the massive change in costs once they had collected our belongings and had them in their warehouse in Chicago. The person came to our house, went through every room and listed everything down. We chose to go with them because they had a far greater inventory of what was coming with us so we felt their price was better. What a huge error that was. Terrible company - please ensure you get a firm, no change costing before choosing them. I find it unbelievable they've been in business this long - they should be ashamed of how we have been treated.
about 1 year ago
Move-out of our Evanston home and into their storage went well. However, relocating the contents of storage to our newly renovated home was devastating. Reebie destroyed a Baker china hutch and interior content were never packaged and too destroyed. They finger prints on almost every main wall. They damaged several headers, damaged a custom bedroom door and gouged 4 levels of flooring. No protecting padding was used. I strongly advise that you do not use Reebie. I filed a claim last week and now the claim agent is on holiday until 10/18.
over 1 year ago
My husband and I had a great experience with Reebie during our move from Chicago to Phoenix. Everyone was very organized, communicated well, and were extremely efficient. The movers on both ends did an incredible job. They worked quickly and were great at getting everything in the house and in the right spots. I would recommend this service to anyone looking to move!
over 1 year ago
Super impressed with Reebie. I was very nervous in my cross country move from Chicago to Florida based on reviews I read from other companies (some seemed to be fake). But Reebie made it super easy to understand the moving process and what I should expect. Everyone was always responsive to my emails. Everything arrived as expected and they were all super courteous during the quoting process, pick up and drop off. They had to carry a heavy computer desk and futon to the second floor and they did it with ease. I would use their services again!
over 1 year ago
We moved cross country from Chicago to San Diego, and everything went better than we could’ve hoped for. The only items that broke were one glass cup and one flimsy over-the-toilet storage unit made of particle board. Everything else arrived safely, including our TV, bikes, and many other glass/fragile items. We packed everything into boxes ourselves, but the pickup crew took their time wrapping up our furniture. Their care helped all our furniture arrive in great condition. Delivery was quick and communicative. We received multiple messages from the local delivery company (another Allied Van Lines) about 3 days beforehand of the delivery date. From the beginning, we appreciated Reebie’s clarity with delivery dates, and our delivery was on the earlier side of the delivery window. Everyone we interacted with was helpful, understanding, and friendly. Vernita at Reebie was communicative and checked in with us throughout the process to make sure we were all set for pickup and delivery. They were also accommodating when we requested a different method for payment. We had made a deposit with another moving company at first, and we had to send them away because of dishonest contracts and business practices. We’re so glad we switched to Reebie instead. Moving cross country can be so stressful—do your research, ask questions, read all parts of any contract, and trust authentic reviews!
over 1 year ago
We have moved a lot, 3 cross country pack and moves including this most recent one as executed by Reebie Allied. The entire team was great end to end! Starting with Tim and his survey leading to move advice and pricing, to Linda controlling and communicating all from HQ, and finally to Santiago and his stellar/heroic crew unloading us in Denver. This group quite literally delivers! Most sincere thanks to all!
over 1 year ago
Efficient and easy to work with, delivered everything on time and in good order with special attention paid to making sure all boxes were in the right place
over 1 year ago
Reebie helped me coordinate an execute a move from Chicago, IL to Denver, CO. Overall, the process could not have gone better. They delivered our belongings in 14 days, which was significantly faster than any of the other quotes we received. Every single one of our items were accounted for and nothing broke (including a 60 inch TV and a framed hockey jersey). Linda and Bill were responsive and kept us in the loop every step of the way. The movers at both ends were professional and extremely careful with our belongings. We paid a bit more than some other quotes for Reebie because of all the good reviews and it's worth every penny. Would recommend them to anyone!
almost 2 years ago
Reebie did a great job with our move out of state from Chicago each step of the way - from estimating to packing/loading to delivery/unloading. Coordination support from Bill and Linda kept us informed throughout. Everyone was on time, respectful and patient. The drivers and crews at each end were very careful with our belongings, the buildings, their trucks, and other residents. I couldn't be happier with the process and results.
almost 2 years ago
DO NOT USE REEBIE/ALLIED. Reebie/Allied is intentionally using business practices that make it impossible for them to be held responsible for missing goods. One-sided contracts are presented for signing just before a scheduled move date, leaving the customer no option but to sign. Inventories and tracking are done in a manner which is unintelligible, using techniques that were obsolete 50 years ago. Bar codes are not used. UPS, FedX and the USPS can track millions of packages--but Reebie/Allied cannot track 200 items in a shipment. Customers are forced to sign for deliveries which they cannot verify. Reebie/Allied will not cover the value of missing packed by owner boxes, claiming that they cannot list these items on the inventory since their people have not seen the contents. This is contrary to shipping practices of UPS, FedX and USPS, where the shipper declares the contents and value. Reebie/Allied moved our goods, and we paid them $14,600, of which about $3,000 was insurance for about $50,000 replacement value. Over $3,000 of goods were not delivered, most of which were packed by owner. They denied our claim stating we had signed off on the delivery, where in fact there was no way anyone could know what was not delivered. Beware!!
over 2 years ago
The movers were the best I have ever had
over 2 years ago
They were amazing and super efficient. They did my entire move in 3 hours with a 30+ minute drive to a new location. Granted it was only a one bedroom move, I still appreciate everything the guys did for me and how careful they were with the move. I have already recommended them to multiple people that are also moving soon. I would you them for my next move.
over 2 years ago
We moved 4 people out of an apartment yesterday, and the Reebie movers were absolutely incredible. They not only moved everything safely and swiftly, but they were very patient with us and professional. Our new place has very narrow stairwells, and it seemed nearly impossible to fit the furniture up the stairs. They were able to do it easily. It was my second time using Reebie, and I will absolutely do so again.
over 2 years ago
Reebie was fantastic! Moved us in from out of state. Worked with us on rescheduling. They do accommodate box pick up for a fee and weekend. Excellent service
over 2 years ago
Juan and team were wonderful!! Prompt, efficient and communicated very well. They were incredibly fast too - very impressive move out time from our 2nd story walk up.
almost 3 years ago
5 Stars is NOT enough!!! Reebok Storage & Moving Co./ Allied are Exceptional! From the 1st point of contact for an estimate to the delivery of my Aunt’s belongings everyone was knowledgeable, courteous, thoughtful, timely, very kind and I could ALWAYS reach who I needed. They also got back with me quickly! I was in Chicago packing up my 82 year Aunt’s home. Tim was awesome and patient with collaborating this move and keeping me informed. Jose and he crew did a Fantastic job packing up and moving her belongings! Frank the delivery driver went above and beyond!! Everyone involved are “Good People” I’m so grateful. They were the best priced also! Thank you!!!!
almost 3 years ago
NOTHING is more stressful than packing up a house and moving across the country alone during a pandemic; however, Reebie/Allied were fabulous. They were so professional and accommodating. Frank Russell drove my worldly possessions from Chicago and arrived at my new home at 6:30am on the day promised. His attitude made me feel so much more calm. He's THE BEST and it's obvious that his crew loves him. I have never heard one good story about moving but my move went much better than I could have imagined thanks to Reebie/Allied
about 3 years ago
I was moving local in Naperville. The guys were fantastic! Careful, fast, positive. If all of their teams are like this - then they are excellent company!
over 3 years ago
I have used Reebie Moving & Storage four times for business and personal moves over the last two years. Reebie is BY FAR the most comprehensive, and professional movers I have ever encountered. They take care of your personal belongings as if they were moving their own. No broken items, furniture and fragile items wrapped safely, protect your walls and doors while moving. Bob LoBianco and supervisor Juan were tremendous. Customer service was the best I've EVER had with moving. I will never use another company, as long as Reebie Movers are available. Well worth the price. I've already recommended Reebie to others.
over 3 years ago
I loved my experience with my moving company! They were on time courteous responsive and professional. They came in let me know what was going on answered all my questions amazing work ethic! Made me so much more relaxed about my move I would definitely refer anybody to Allied Van lines.
over 3 years ago
Extremely happy with the service I received from Robert Lobianco (Bob) at Reebie in Chicago. Although we eventually did not have to move, but he was able to set up the plan for moving, packing and storing with only 2 days' notice. He was very responsive and accommodated all my requests. Hope to use their service in the future.
over 3 years ago
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