TKstairs

Reviews

I have used TKStairs for the first time on my own home, stairs for our loft, and must say incredibly impressed! I do quite a few lofts in a year, but decided to order from TK on mine to see how it works and if as easy as it seems. Great price , great product , fast delivery... Will use again on other loft projects! Cheers
5 months ago
100% happy with my experience with TK Stairs...cheaper than their leading competitor, and staircase delivered Four weeks earlier.... Highly recommend.
5 months ago
I ordered Glass panels for our existing stairs. From Glass panels to oak posts and clips. Everything was perfect. Deadly accurate measurement. Super services. Really loved the TKSTAIRS.
6 months ago
I needed a short flight of stairs to fit on a boat. I provided an outline of my requirements and it was delivered flat pack in just a few days. I wanted to assemble myself as I replaced the top stair with oak to blend in with the top floor. An excellent result.
9 months ago
Brilliant company easy to deal with I gave them the plan for my loft conversion they did all the work and made sure I met building regs delivery was great driver was really helpful can't recommend them more would use again if ever need stairs thank you to stairs.
9 months ago
Delighted with the stairs and the service. Rob showed a lot of patience in helping me sort out the details before placing the order. Very pleased.
10 months ago
Bought staircase from this company and I’m very happy with quality, very professional and helpful team. Recommend no doubt. Thanks
11 months ago
Will use company again . Found it hem very helpful and easy to deal with Delivery very good chap very helpful. Fair price .
about 1 year ago
Been using TK for about 7 years for my loft conversions, always quick to get back to me during the design process and always delivered on time or earlier, I think in all that time there has only been one little mistake and the item was overnighted to me straight away. Great company.
about 1 year ago
Good stairs , I been using this guys for 2 years, I’m a builder and my main job is building Loft Conversion. I been fitted few stairs made from this guys and is perfect. 👍👍 Highly recommended
about 1 year ago
Just had our stair delivered by tk stairs. Cannot fault them. From the ordering process with queries answered quickly to the updates re delivery. Could not have had it made locally for any where near the price. It arrived on the the day expected. within the hour projected. The driver had to negotiate road works in our cul-de-sac which he did without complaining. Definitely would recommend
over 1 year ago
Tkstairs delivered a very professional service at a fraction of the cost of a local provider. They were patient with my multiple changes in drawing stages. The stairs fitted perfectly and the communication for delivery was flawless.
over 1 year ago
Thank you very much for the great well made staircase you made us & delivered for our project in York. Amazing service from initial enquiry to production & delivery. Fit absolutely perfect. Definitely use this company for quality workmanship. Thanks again. Trev.
over 1 year ago
Highly recommend TK stairs Without any prior experience of fitting staircases in, they gave us advice on measuring and help with our requirements. Easy to contact with any queries, they kept us informed through the whole process with delivery dates and schedules. Delivery was first class, called to let us know when he would arrive, friendly and very helpful. Staircase came as kit form, but extremely well made, went together perfectly and fitted as planned. First class service and will go back to them, when we need a staircase again. Watermark Properties
almost 2 years ago
Picked the company because online staircase builder tool had all the options I needed, we have ironed out all details over email. Responsive and helpful customer service. Staircase arrived on time and as per drawings, easy one day job to install, happy with it, recommended.
almost 2 years ago
I have been using TKStairs’ services for many years. The costumer service and respond time is excellent and their product is professionally manufactured. Delivery lead time is fairly short. I am happy to recommend them to anyone.
almost 2 years ago
Service from start to finish was Excellent Service from start to finish was excellent. Price was more than competitive in-fact it was the best we received The customer service was immediate and responsive. Delivery was on time and was excellent The staircase was made to requirements and fits perfectly Overall I couldn't fault this company
almost 2 years ago
Stairs delivered on time & all in superb condition. It was a tricky winding stair to a loft conversion & it fitted perfectly. ALL the staff very helpful & cannot do enough to make the experience first class. We will be back very soon for a new main stair case this time. Robert Robertson.
almost 2 years ago
Very good products and site is very easy to use. We are returning customers and always happy with the delivery and quality.
about 2 years ago
The stairs were installed the day they arrived, 2 people at about 4 hours, straight forward install, very happy:)
about 2 years ago
Excellent company, catering for all your needs regarding staircases, wether its self build, renovation work or site work.
about 2 years ago
After looking at several staircase sellers, I decided on TKstairs, it was easy to choose the staircase I needed, after following the measuring guide supplied, I payed and messaged my measurements over, within two weeks I was contacted with a delivery date which suited me, and a week later the stairs arrived, it fitted perfectly, and even though it was the first staircase I've fitted, was easy to install. I would highly recommend TKstairs, they make quality staircases within building regulations to an affordable price.
about 2 years ago
Used this company for the first time recently, very good service and very prompt delivery. Would use them again and recommend them
about 2 years ago
From ordering the stairs to delivery, the experience was faultless. Great info available during the online planning and ordering, price was great (couldn't beat it elsewhere), options to pay were good too, I paid deposit and once I verified the design and sizes and paid the remainder. Stairs were available too quickly for me, which is a nice problem to have lol, had to put back delivery a few weeks, but that was an option given by TKstairs, and was no hassle, so that was great. Delivery was seemless too. The quality of the stairs was great, went together smoothly and as per the instructions. They're solid, not creaky and my measurements were good so they fitted a treat! All in all and excellent experience and will defo use again! I would recommend TKstairs to anyone, they were super helpful on the phone and keep you well updated on the order and clearly know how to treat customers.
over 2 years ago
Very helpful staff and amazing quality. The experience was great from ordering to delivery. We replaced our first floor staircase and will be returning to place our second floor staircase soon. Highly recommended
over 2 years ago
Can’t fault TK stairs, from start to finish they were excellent to deal with and the stairs fitted perfectly. Very rare to find businesses that operate good value and great service in this day and age. Well done folks, you’ll definitely get my repeat business.
over 2 years ago
Absolutely delighted with my new cut string staircase. The quality is absolutely amazing, and the precision engineering is 1st class. Customer service was top notch too! They were very understanding and helpful when I had problems with a builder, and held my order whilst I sourced a new builder. My new builder has installed a lot of staircases, and they were also very impressed with the quality! Highly recommend TKStairs
over 2 years ago
Space saver stairs We required space saver stairs for a small space to access a mezzanine floor. TK stairs were extremely helpful with my enquiries and give me the correct advice I requested. The stairs were made to my measurements and delivered as arranged on time. We received notice from the driver when delivery was due. It was a very smooth purchase. We are extremely happy with the stairs. The fit & quality are excellent. I would highly recommend this company.
almost 3 years ago
Top quality product, quick turn around, fast efficient delivery service. The easy to use website makes it easy to build your own custom staircase. PS Oak with glass is stunning!
almost 3 years ago
Thank you so much for your service. I'm so happy with the transaction from my initial enquiry, through to quote, with amendments, delivery and the quality! Your driver was brilliant too! I really like th fact that you called me 2 days before as well, to make sure I was still happy to receive the stairs on the agreed day. Thank you so much!
almost 3 years ago
Ordered online with ease got an estimate and delivery date which was kept. As a diy guy I put them together with ease. Perfect solution than getting expensive joiners in and council spec.
almost 3 years ago
Fantastic service from start to finish. Easy to use online balustrade calculator. Simple ordering process and really competitive price. Customer service was excellent when I needed a replacement zipbolt. Can't recommend enough! Thanks TK Stairs
about 3 years ago
This is the 1st time using this company and I was totally satisfied from start to finish . Ordered spindles on Tuesday afternoon and they arrived Wednesday lunch after receiving an update about tracking and courier. Excellent quality product, excellent price and service. Thanks again to all the team who are doing an amazing job in such awkward times. Will be using you again and keep up the great service. 👍👍👍
about 3 years ago
Really happy with our stairs and design fits perfectly. Having made custom bespoke stairs for 8 year previous I was optimistic about ordering ( I just didn't have time to make one ) The quality is very high. I couldn't be happier. Keep up the good work lads 👍
about 3 years ago
A very responsive company to deal with all very straight forward and quick. The quality of the finished product was fabulous and delivery quick and trouble free. Many thanks Ivan Gardiner
about 3 years ago
Fantastic value for money, great customer service and communication, and quick turnaround time! We only needed the most basic type of staircase and are amazed at how they can make them to measure and deliver them assembled at for that price! Definitely recommend, thank you very much :)
about 3 years ago
From Design to delivery the service was excellent. It was a particularly difficult staircase to design but Ola from TK Stairs was extremely patient and very, very helpful. Nothing was too much trouble. The delivery was very smooth and the delivery driver was excellent. Really helpful and diligent. The quality of the stairs was excellent and our builder was very impressed.
about 3 years ago
I dealt with Tristan, who was really helpful and was happy to spend time on an awkward size of staircase. After a few adjustments to the Going I made, they were able to manufacture the exact staircase I needed. It fitted like a glove!! The Customer I was doing it for was very impressed with it, and with the price too. It would have been twice the price if I had bought it locally in London!! Also, free nationwide delivery so will definitely be using them again without a doubt, well worth 5 ⭐s
over 3 years ago
Great service from TK Stairs, went through 3 iterations of the stair design on line with Tom and ended up with the perfect layout and riser height. Price was great, delivery on time at the height of the pandemic when lots of suppliers were struggling. Highly recommended.
over 3 years ago
I ordered a solid oak winder staircase, I designed it on line on their free on line tool and was then sent a 3D plan and the auto cad files to import into my Sketchup plan - The order process was simple and the stairs arrived in a sprinter van 10 days later with a very helpful driver. the stairs are beautiful and I would 100% recommend to anyone
almost 5 years ago
Request review